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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of David Nelson

David Nelson

January 8, 2025

5  out of  5
rating by David Nelson
"Samantha is a great resource for insurance education and products. I would strongly recommend people to use her. She will steer you in the right direction - her experience and caring is obvious."
We responded:
"Thank you for the 5 star review!"
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Broderick Larson

January 8, 2025

5  out of  5
rating by Broderick Larson
"Sam is an amazing agent, her team is always super polite. I attended her presentation she did at Forgotten Star Brewing. She was very informative."
We responded:
"Thank you for the 5 star!"
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Lynda Volesky

January 3, 2025

5  out of  5
rating by Lynda Volesky
"Miki Snider provided us with quotes for our homeowners and auto policies. During the process she made a few recommendations to change some of our coverages, resulting in a great savings for us! Thank you Miki for your professionalism and attention to our needs."
We responded:
"Thank you for the 5 star review!"
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Victoria Hood

December 30, 2024

5  out of  5
rating by Victoria Hood
"Samantha and her agency are amazing at what they do! I highly recommend them for insurance!"
We responded:
"Thank you for the 5 star!"
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Tracy Tucker

December 29, 2024

5  out of  5
rating by Tracy Tucker
"Samantha goes above and beyond to help others. Highly Recommend!!"
We responded:
"Thank you for the 5 star review!!"
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Kevin Snider

December 28, 2024

5  out of  5
rating by Kevin Snider
"When we were looking for some insurance options, the State Farm representative, Miki, was very knowledgeable and pleasant to speak with."
We responded:
"Thank you Kevin! We appreciate your feedback and 5 star review "
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M Oliver

December 28, 2024

5  out of  5
rating by M Oliver
"I highly recommend Samantha and her team. They are caring, friendly amd attentive."
We responded:
"Thank you for the 5 star review!"
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Anh Nguyen

December 27, 2024

5  out of  5
rating by Anh Nguyen
"A truly attentive and caring agent!"
We responded:
"Thank you for the 5 star review! Your review is greatly appreciated "
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Blake Snider

December 27, 2024

5  out of  5
rating by Blake Snider
"The agency helped out a lot, Miki was extremely helpful in answering my questions."
We responded:
"Thank you, Blake! Your 5 star review is greatly appreciated."
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Saul Asian-Sales

December 27, 2024

5  out of  5
rating by Saul Asian-Sales
"Samantha’s team has been great! Great office & Great location as well."
We responded:
"Thank you for the 5 star review! "
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Travis Terrell

December 27, 2024

5  out of  5
rating by Travis Terrell
"Wonderful people to work with. Great service and friendly."
We responded:
"Thank you for the 5 star review we appreciate you!"
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Kiwanis Of Kuna

December 27, 2024

5  out of  5
rating by Kiwanis Of Kuna
"Great Agent who truly cares about her customers."
We responded:
"Thank you!!"
Profile photo of Rick Marteeny

Rick Marteeny

December 27, 2024

5  out of  5
rating by Rick Marteeny
"I highly recommend Samantha and her team for all your insurance needs! 👍🏻💯"
We responded:
"Thank you!!"
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Dayana TR

December 27, 2024

5  out of  5
rating by Dayana TR
"Great agent and service"
We responded:
"Thank you!!"
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Elijah Perkovich

December 25, 2024

1  out of  5
rating by Elijah Perkovich
"Disappointing."
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Greta Perkovich

December 25, 2024

1  out of  5
rating by Greta Perkovich
"If I could leave a zero-star or negative review, I would. Samantha Ferrell is as unprofessional as they come. She will not respond in a timely manner and is never in office to support her clients. I highly recommend avoiding her business if you are looking for insurance options and find yourself another agent who can better support you."
We responded:
"Greta, The team at Samantha Ferrell strives to provide the best customer experience for all of our clients, and I’m sorry that we fell short of your expectations. At Samantha Ferrell, we are always open to continuous improvement and we rely upon on valued customer feedback to ensure we are always able to serve in the best ways possible. If there is anything in addition that would help us improve as an agency, please reach out to me directly as my door is always open. Kindly, Samantha Ferrell"
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Senyin Chang

December 5, 2024

5  out of  5
rating by Senyin Chang
"I emailed her, and she messaged me back within a day! She was super helpful, and answered all my questions. I loved that she followed up with any question that I had! Great agent! Recommending to friends and family! Update ! Samantha is my agent to go! She emailed me back within the same day and helped solved my problem. She also helped clarified the policy for me and helped me understand it easily. I would definitely recommend her if you're looking for Auto Insurance, especially for state farm!"
We responded:
"Thank you! You are important and we take pride in our customer service to help you promptly!"
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Mike Borgen

November 26, 2024

1  out of  5
rating by Mike Borgen
"Absolutely terrible. They use false information from LexisNexus to turn you down for insurance and do nothing to correct the false information. BTW, if you want to contact LexisNexus, you are routed to the Philippines."
We responded:
"Mike I understand your frustration. This is important and should be addressed with corporate State Farm. This comment does not have relevance to our agency. "
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Dorothy Abrahamson

November 25, 2024

5  out of  5
rating by Dorothy Abrahamson
"Today I worked with Adriel Rubino to set up homeowners insurance. He answered all my questions and worked with me to find just the right coverage. Adriel was friendly, well informed, and very helpful. Excellent customer service!"
We responded:
"Thank you Dorothy! We appreciate your support!"
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Letitia Kiazolu

November 12, 2024

5  out of  5
rating by Letitia Kiazolu
"Adriel Rubino was really great he have great customer services and i will recommended anyone to him. Also state farm is a great place to get your quote if you are struggling to get covered they are Amazing. They make you feel welcome and very happy to help you!!!!"
We responded:
"Thank you for the 5 star review! We truly appreciate the feedback and glad that Adriel was about to help your insurance needs. Welcome to our agency!"
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Brad Snider

October 18, 2024

5  out of  5
rating by Brad Snider
"Mikayla Snider did an amazing job helping me out here. She may be the greatest employee of all time… 🤔"
We responded:
"Thank you for the 5 star review! She is an amazing employee 😉"
Profile photo of Miki Snider

Miki Snider

October 18, 2024

5  out of  5
rating by Miki Snider
"Samantha Ferrell and team are very helpful with providing quality information about all insurance needs! Super friendly and responsive to any questions I have!"
We responded:
"Thank you for the 5 star review!"
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Metho john

October 4, 2024

5  out of  5
rating by Metho john
"Adriel Rubin’o was great great and he really helpful I have been seen some one like this. I can say 100% he is a an excellent man that have no word to say about him! Thanks"
We responded:
"It’s fantastic to hear that you were pleased with our service! We appreciate you taking the time to share your experience. Thank you for trusting us, and we look forward to assisting you again."
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Elizabeth

October 3, 2024

5  out of  5
rating by Elizabeth
"Adriel Rubina he did a very good job taking care of us! Thank you for your service."
We responded:
"Elizabeth, thank you for your positive review! We love hearing that our customers are satisfied with the service we provide. We truly appreciate your support and hope to continue meeting your expectations. It was a pleasure meeting you today."
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David Noland

September 23, 2024

1  out of  5
rating by David Noland
"State Farm is TERRIBLE!!! It took them 4 months to pay a simple claim on my father’s condo. Because of their unprofessional and delayed response, it cost us thousands of dollars of unnecessary storage costs. From top to bottom they are brutal. Response times, call backs they said they would make but never happened, follow ups, updates, all very unprofessional. They are a bad neighbor."
We responded:
"David, We apologize for the frustration you experienced during the claims process for your father's condo. At State Farm, we strive to provide prompt and professional service. Your feedback is important, and we take these matters seriously. We’d like the opportunity to make things right. Please feel free to reach out to us directly at 651-482-7770 so we can better understand. We have tried contacting several of your family members. "